Domestic Shipping

1. Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Costs: We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on the weight of the order and the destination.
3. Delivery Time: Standard shipping typically takes 3-7 business days. Expedited shipping typically takes 1-3 business days.

 International Shipping

1. Processing Time: International orders are processed within 1-2 business days.
2. Shipping Methods and Costs: We offer international shipping to most countries. Shipping costs are calculated at checkout based on the weight of the order and the destination.
3. Delivery Time: Delivery times vary by destination and can take 7-21 business days. Please note that customs processing can cause additional delays.
4. Customs, Duties, and Taxes: International orders may be subject to customs duties, taxes, and other fees. These charges are the responsibility of the recipient. Goherbs.world has no control over these charges and cannot predict their amount.

 Order Tracking

1. Tracking Information: Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided tracking number.
2. Lost or Stolen Packages: Goherbs.world is not responsible for lost or stolen packages. If your package is lost or stolen, please contact the shipping carrier directly.

 Shipping Restrictions

1. Restricted Items: Some items may be restricted or prohibited in certain countries. It is the customer’s responsibility to ensure that the products ordered comply with their local laws and regulations.
2. P.O. Boxes and APO/FPO Addresses: We currently do not ship to P.O. Boxes or APO/FPO addresses.

 Returns and Exchanges

1. Return Policy: If you are not satisfied with your purchase, you can return the product within 30 days of receipt for a refund or exchange. The product must be in its original condition and packaging.
2. Return Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or incorrect.
3. How to Return an Item: To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return.

 Contact Us

If you have any questions about our shipping policy, please contact us at [email protected] or call us at ‪(470) 682-2953.