1. Returns: We want you to be completely satisfied with your purchase from Go Herbs, LLC. If you are not happy with your order for any reason, you may return unopened and unused products within 30 days of purchase for a full refund.

2. Refund Process: To initiate a return, please contact our customer service team at [email protected] (mailto:[email protected]) with your order number and reason for return. We will provide you with a return authorization and instructions on how to send back the products.

3. Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure that the products are returned to us safely.

4. Refund Timeframe: Once we receive the returned products and verify their condition, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

5. Damaged or Incorrect Products: If you receive damaged or incorrect products, please contact us immediately at [email protected] (mailto:[email protected]). We will work with you to resolve the issue and provide a replacement or refund as necessary.

6. Contact: If you have any questions or concerns about our refund policy, please reach out to our customer service team at [email protected] (mailto:[email protected]). We are here to assist you and ensure your satisfaction with our products.

Thank you for choosing Go Herbs, LLC for your herbal product needs. We appreciate your business and strive to provide the best possible experience for our customers.